Privacy policy

1. Use of Services
 • FixCoinSwap provides crypto-based prepaid debit cards, loading solutions, and global payment services.
 • By ordering, you authorize FixCoinSwap to process, verify, activate, and deliver the product using the data you provide.
 • FixCoinSwap reserves the unrestricted right to modify, suspend, or terminate any part of the service at its sole discretion, without notice.

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2. Order Processing & Delivery
 • All orders are subject to approval, internal checks, and fraud prevention measures.
 • Delivery time may take up to 90 business days, depending on location, product availability, and verification process.
 • You acknowledge and agree that FixCoinSwap maintains full operational control over your order throughout the process.
 • Chargebacks, reversals, or disputes initiated before the 90-day window or without valid justification will be permanently denied and may result in legal action.

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3. Fees & Payments
 • Prices and fees are clearly listed on our platform.
 • Top-up fees range from 4.5%–6%, based on your selected package and quantity.
 • All payments are final, non-refundable, and non-reversible. Due to the custom, digital and crypto nature of our products, no refunds will be issued unless authorized explicitly by management in exceptional circumstances.

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4. Liability Waiver

FixCoinSwap is not responsible or liable for any of the following:
 • Loss of funds due to market volatility
 • Misuse of the card by the user or third party
 • Loss, damage, or theft of a physical card
 • Malfunction of third-party services (Visa, Apple Pay, crypto networks)
 • Delays caused by force majeure, government regulations, or international logistics

Use of FixCoinSwap is at your sole risk.

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5. Privacy & Data
 • We are fully compliant with GDPR and global data protection standards.
 • Your data is stored securely and is never shared, sold, or exposed to third parties.
 • By registering, you consent to being contacted regarding your order, account updates, and product announcements.

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6. Intellectual Property
 • All trademarks, branding, card designs, and content appearing on FixCoinSwap.com are the exclusive property of FixCoinSwap Ltd.
 • Any unauthorized duplication, resale, or reproduction is strictly forbidden and may result in legal prosecution.

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7. Suspension & Termination

We reserve the right to suspend, block or terminate any user or order in cases of:
 • Fraud, abuse, or suspicious activity
 • Violation of local or international laws
 • Misuse of the platform or branding
 • Chargebacks or false claims against FixCoinSwap

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8. Jurisdiction & Legal Authority

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which FixCoinSwap is officially incorporated.
Any disputes shall be settled exclusively in the competent courts of that territory.

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9. Acceptance of Terms

By entering, registering, or purchasing on FixCoinSwap.com, you:
 • Acknowledge and accept all terms above
 • Waive any right to dispute the process within the delivery timeframe
 • Accept that your use of the platform is subject to FixCoinSwap’s discretion and operational flow

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