FixCoinSwap – Frequently Asked Questions (FAQ)
1. What is FixCoinSwap?
FixCoinSwap is a crypto-to-card solution that lets you load Bitcoin, Ethereum, or USDT onto a prepaid debit card and use it worldwide like a regular Visa.
2. How do I order a card?
Visit our website, choose a package (Basic, Luxury, Sports, or Family), complete a one-time payment, and enter your delivery details. That’s it – we handle the rest!
3. How long does delivery take?
Digital activation is instant.
Physical card delivery takes 5–15 business days depending on your country and package tier.
4. What’s the fee structure?
We charge 4%–7% exchange fee, depending on region, currency, and card type.
Full details available in our [Fee Guide PDF].
5. Can I track my order?
Yes. Once your card is shipped, you’ll receive a tracking link via email or WhatsApp.
6. Where can I use the card?
Anywhere Visa is accepted – online, in stores, or at ATMs. It also supports Apple Pay and Google Pay in most countries.
7. Is there a minimum or maximum top-up?
The minimum top-up is $100.
Maximums vary by region and package – typically up to $10,000 per load.
8. What happens if I lose my card?
You can instantly freeze your card from your dashboard or contact support to request a replacement.
9. Can I join as a partner or reseller?
Absolutely! We offer affiliate, agent, and franchise options.
Visit our [Partner Zone] or fill out the [Join Us] form to start.
10. Is my data safe?
Yes. We use encrypted, GDPR-compliant systems. Your crypto is safe, your data is private, and we never share your personal information.